Terms of Service

Welcome to Globetrotter & Co. By using our services, you agree to these terms. Please read them carefully.

1. Service Description

Globetrotter & Co. provides AI-powered travel itinerary planning services. Our itineraries are generated using artificial intelligence, informed by third-party traveler review data and, for select destinations, our own curated recommendations. These services are designed to provide personalized travel recommendations based on your preferences.

AI-Generated Content

Our itineraries are created using advanced AI technology, informed by third-party traveler review data and, for select destinations, our own curated recommendations. While we strive for accuracy and quality, please note that:

• Recommendations are based on AI-generated suggestions and third-party data available at the time of generation. Not all destinations have human-curated coverage; coverage varies by location.
• Hotel and restaurant availability, pricing, and quality may change
• All suggestions should be verified independently before booking
• We recommend confirming operating hours, reservations, and current conditions

Human Review Option

For any itinerary purchase, you may add an optional Human Review. This provides additional editorial polish by our travel specialists. Human Review does not guarantee the accuracy of third-party information such as pricing or availability.

2. Pricing and Payment

We offer itinerary planning services, with optional add-ons such as Human Review. Current pricing is displayed at checkout and is subject to change. Payment is processed securely through Stripe.

Refund Policy

Due to the immediate digital delivery of our service, we generally do not offer refunds once an itinerary has been generated. However, we will consider refund requests in the following circumstances:

• Technical failure preventing itinerary delivery
• Significant quality issues reported within 7 days of purchase
• Generation errors that cannot be resolved through editing

To request a refund, please contact us at globetrotterandco@gmail.com with your order details.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate information in the trip questionnaire
• Use the service for personal, non-commercial purposes
• Not redistribute or resell generated itineraries
• Verify all recommendations before making travel arrangements

4. Content Accuracy Disclaimer

Important: While we use quality filters to recommend highly-rated hotels and restaurants, we cannot guarantee:

• Current availability or pricing
• Accuracy of third-party ratings and reviews
• Continued operation of recommended venues
• Safety conditions or local regulations

Users are responsible for conducting their own research and making informed decisions about their travel plans.

5. Intellectual Property

Generated itineraries are provided for your personal use. You may share them with travel companions but may not:

• Sell or commercially distribute the content
• Claim authorship of the generated content
• Use the content to train AI models

6. Limitation of Liability

To the maximum extent permitted by law, Globetrotter & Co. shall not be liable for:

• Any indirect, incidental, or consequential damages
• Issues arising from third-party services (hotels, restaurants, transportation)
• Travel disruptions, cancellations, or changes beyond our control
• Personal injury or property damage during travel

Our total liability is limited to the amount paid for the specific service purchased.

7. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

8. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms. We will notify users of significant changes via email.

9. Governing Law

These terms are governed by the laws of the State of Maryland, United States. Any disputes shall be resolved in the courts of Maryland.

10. Contact

For questions about these terms, please contact us at: globetrotterandco@gmail.com